We know our tenants are busy. Our NEW state-of-the-art software allows us to offer services that make your life easier, where you can have access to your account information 24/7, the ability to pay your rent on-line and you can submit maintenance requests from your finger tips.
We encourage tenants to sign up for the on-line portal regardless if you choose to pay your rent on-line each month or not. Your portal contains your lease information, your account ledger, your move in information and any letters or correspondence you receive during your residency at our property. You have 24/7 access to this information from anywhere in the world!
TENANT RENT PAYMENTS
Tenants can pay rent one of three ways each month:
- You can pay your rent via the on-line portal (you need a valid email address to sign up).
- You can pay your rent in person at our office (rent drop box is available at our office for after hours drop off).
- Mail your rent to our office at 129 5th Street NE Watertown SD 57201.
- Click HERE to see instructions to set up your online portal.
- Click HERE for Spanish instructions on setting up your online portal.
To activate your on-line portal, we simply need a valid email address to send you a link. Once you have the account set up, you can set your rent to auto-pay each month or you can pay manually each month with the push of a button. You can pay your rent via credit card. (We do not recommend this due to the fee that the banks charge for using this feature) You can also enter a valid routing and checking number. This is a free service. NO FEES!
You can login to your on-portal to submit "NON-EMERGENCY" maintenance requests 24/7. We will contact you during business hours to coordinate the repair. If you have pets, it is important to ensure your pet will be locked up when maintenance is performed. You may have a good pet, but your pet does not know the people entering your unit. We do not want a distressful situation for your pet or the person entering your unit.
If you have a life threatening EMERGENCY, call 9-1-1 right away! If you have an emergency after our business hours that consists of fire, water leaking, no air in extreme hot temps and no heat in extreme cold temps call our after hours and you will have the option to be transferred to the staff member on call.